Job Description

We live in a technology age when keywords like e-commerce and the 4.0 revolution are hotter than ever. We want to use technology to refresh the fashion shopping habits of Vietnamese. Hoang Phuc International (HPI) has decided to seriously build a long-term vision with technology after three strong decades with the chain of traditional fashion stores. 

Goals for the next five years

  • Top 10 fastest websites in Viet Nam with 20 million consumer visits per month 
  • 5 million loyal customers and 10 million transactions per year 
  • Achieving an ecosystem with flexibility, scalability, and high-performance microservices 

We are looking for experienced members to join the Product Development team to achieve the vision together. This role will report to the Head of Product and work closely with software engineers, UI/UX Designer, QC, and Data Analyst in an agile squad - who are experienced leaders in the e-commerce industry.

We like people who are willing to say “Yes!”, always motivated and passionate about problem-solving. Great if you are a systematic thinker and have experience developing products to support E-commerce or Omni-channel operation.

What’s the our product strategy

In a big view of the product landscape, it‘s a very exciting challenge to any players who are passionate to give solutions both from customer perspective and business perspective . We’re fostering 2 big groups of products: Consumer Product (customer-facing)  and Operations Product (internal-customers).

In addition, we‘re building our own in-house technology platforms that are adapted to our new business model. We believe that omnichannel will not only utilize our strength in the fashion industry but also help us to serve and reach more Customers. Beside that, we’re strongly focusing to shape customer segments, understand and deliver our best product fit to them through creating consistent experiences  in all our products from offline to online. Here is one of the challenge products that you can expose your skill sets:

  • E-commerce Web/Mobile App: One of the most important products which interact with our Customers. Through it, we can understand our customers‘ behavior. 
  • Pactie (Web App): named for Order Management System which processes all of HPI omnichannel orders. Its foundation is to expand many business operating models such as HPI Prime (fast delivery).
  • Mer (Web App): named for Product Portfolio and Promotion Management System. Its core product is to set up and bring the best pricing product to our Customers.
  • Hercules (Web App): named for Inventory Management System whose inventory is well-managed.
  • ClickPOS (Desktop & Mobile Native App): named for Store Execution Application like employee’s friend.

What’s your duties and responsibilities

  • Plan and prioritize product feature backlog and development for the product in the intersection between Customers expectations and Business strategy.
  • Optimize Customer experience through solving UX blockers, survey Customer satisfaction and clarify usability.
  • Strongly focus to bring the best experience in Product Listing and Checkout journey.
  • Work with the Data team to build up all of the metrics that make us deeply empathetic with customers. In a nutshell, we can find important information such as: new user acquisition rate, retention rate or active users.
  • Work with Stakeholders, Product Managers to understand requirements, participate in the solution design process and deliver PRD. 

What makes you a strong candidate

  • 2+ years of experience in product development roles such as Product Manager (PM), Product Owner (PO). Demonstrated product mindset will be a big success for this position.
  • Demonstrated user research experience with segmenting/creating user personas through how you understand Customers. 
  • Familiarity with usability testing concepts. Monitoring & capturing user behavior by tracking tools (like GA, Amplitude). Technical background is a plus.
  • Demonstrated data mindset and data skill through presenting your knowledge about data visualization tools (Data studio, Redash, Power BI,...) and/or SQL, Bigquery,..are a big plus.
  • Good soft skills such as communication and customer-oriented. Ability to manage priorities and tasks as needed.
  • Growth hacking mindset is a big plus. 

What we offer you

  • Competitive salary along with a clear career path. Social insurance, annual leave according to the provisions of the Labor Law.
  • Company gifts or bonuses on holiday and other special occasions. Overtime allowance, parking allowance.
  • Personal Laptop provided.
  • Yearly company trip, 13th-month salary, year-end party, Team building, Team Bonding.
  • Opportunity to discount up to 70% when buying company products.
  • Training budget available (courses, workshops, conferences…).
  • Open and dynamic working environment with stunning colleagues.

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Salary: Thỏa thuận

Location: Hồ Chí Minh

Team: Công Nghệ Thông Tin

Application deadline: 07/06 — 31/07/2022