Job Description

Responsibilities

  • Design and execute orientation programs for store sales force
  • Conduct onboarding training sessions for new hires
  • Act as a consultant to salespeople for challenges they have on the job
  • Observe how salespeople and cashiers interact with clients to identify areas of improvement
  • Determine training needs both for individuals and teams
  • Organize role-playing activities to simulate difficult client cases (e.g. how to overcome objections)
  • Advise Store Supervisor/Manager how to upsell products and services
  • Apply various sales training techniques (e.g. gamification, case studies and group activities)
  • Maintain updated records of training curriculum and material
  • Facilitate training courses;
  • Propose proper ideas/suggestion to improve/ refresh the training activities.

Requirements and skills

  • Work experience as a Retail Trainer, Sales Trainer (https://resources.workable.com/sales-trainer-job-description) or similar role
  • Experience in retail industry
  • Availability to travel and visit our retail stores, as needed
  • Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms
  • Excellent presentation skills
  • Ability to motivate employees to achieve sales quotas
  • BSc degree in Education, Human Resources or relevant field
  • Additional certification in training is a plus

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Salary: Thỏa thuận

Location: Hồ Chí Minh

Team: Hành Chính Nhân Sự

Application deadline: 24/02 — 31/08/2022